Terms of Service

This English translation is provided for convenience only. If there is any discrepancy, the Korean version prevails.

Article 1 (Purpose)

These Terms govern the rights, obligations, responsibilities and other necessary matters between the Company and users in connection with the website operated by the Company and the services it provides.

Article 2 (Definitions)

• Services: GCsoft for edu (Claude account sales, onboarding and setup, domain and mail setup, GC EDU connectors), Korean Document AI, Claude connector development, GCagent, and related services.
• GC EDU connectors: the Company's software that connects AI such as Claude to school systems and documents (GCgos, School Helper, document reading and editing, etc.).
• Institution: a school or other institution that purchases the Services or signs a service agreement.
• User: anyone who accesses and uses the Services under these Terms, including staff of an Institution.
• Paid Services: Services provided for a fee.
• Free Services: Services provided at no charge within a scope and period set by the Company, including free trials and free periods.

Article 3 (Posting and amendment)

1. The Company posts these Terms on its website so users can easily read them.
2. The Company may amend these Terms within the limits of applicable laws, including the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
3. Amendments are announced at least 7 days before they take effect, with the effective date and reason; amendments unfavorable to users are announced at least 30 days in advance.

Article 4 (Services and changes)

1. The Company provides the following Services:
   • GCsoft for edu for schools: Claude account sales, onboarding and setup, domain and mail setup, GC EDU connectors (GCgos, School Helper, document reading and editing)
   • Korean Document AI
   • Claude connector development and adoption support
   • GCagent, a custom AI agent development solution
   • Other services designated by the Company
2. The Company may change the Services and will announce the changes and their effective date in advance.

Article 5 (Purchasing Paid Services)

1. Paid Services (Claude accounts, onboarding and setup, connector passes, etc.) are purchased through S2B or other procedures the Company provides.
2. Prices posted on the website are for reference; actual prices, quantities and terms follow the applicable contract.
3. Payment, delivery and inspection, and tax invoices follow the applicable contract procedures.

Article 6 (Free Services)

1. The Company may provide some Services free of charge within a set scope and period.
2. The Company announces the end date and subsequent terms at least 7 days before a free period ends. After it ends, only Institutions with a paid agreement may continue, and the Company may otherwise stop providing the Service.
3. The Company may set usage limits, such as the number of requests or data volume, for Free Services to keep them stable.

Article 7 (Using GC EDU connectors)

1. Users sign in with their Institution's Google account; only accounts of Institutions registered with the Company can sign in.
2. The Institution is responsible for managing which users have access and their roles (teacher or admin).
3. Irreversible actions such as device wipes require admin rights and confirmation, and the user and time are recorded in the action log.

Article 8 (Third-party services)

1. Claude is provided by Anthropic, PBC, and use of Claude accounts is also subject to Anthropic's terms and usage policies.
2. Use of third-party services that connectors link to, such as Argos MDM and Google, is subject to those services' terms.
3. Changes in policy or features, or outages, of third-party services may limit or interrupt some features of the Services.

Article 9 (School data and uploaded documents)

1. For school data such as student information processed from systems an Institution connects, the Institution is the controller and the Company processes it only within the outsourcing agreement and the Institution's instructions. The Institution secures any lawful basis needed to process student information.
2. Documents users upload are used only for the requested processing, deleted promptly afterwards, and never kept longer than 24 hours after upload.
3. Rights to uploaded documents and school data remain with the user or the Institution.

Article 10 (Cancellations and refunds)

Cancellations and refunds of Paid Services follow the separate Refund Policy and the terms of the applicable contract.

Article 11 (Service interruptions)

The Company may temporarily suspend the Services for maintenance, replacement or failure of equipment, or communication outages. The Company announces suspensions in advance, or afterwards when urgent.

Article 12 (Accounts)

1. Users are responsible for keeping their account information secure and may not transfer or lend their account to others.
2. Use may be restricted if someone else's information is used or false information is provided.

Article 13 (User obligations)

Users must not:

• Use another person's information or enter false information
• Alter information posted by the Company without permission, or copy or distribute it for profit
• Disrupt the Services, for example by sending excessive automated requests
• Access school data without authorization, or upload documents containing others' personal information without a lawful basis
• Infringe the rights of the Company or others, or post content contrary to public order and morals
• Violate applicable laws or these Terms

Article 14 (Intellectual property)

Copyright and other intellectual property rights in the Company's works included in the Services belong to the Company. Users may not reproduce, transmit, publish, distribute or broadcast them for profit, or let others do so, without the Company's prior consent.

Article 15 (Personal information)

The Company protects users' personal information as required by law. The separate Privacy Policy applies to the protection and use of personal information.

Article 16 (Disclaimers)

1. The Company is not liable when it cannot provide the Services due to force majeure, such as natural disasters, war, power outages, suspension of service by telecommunications carriers, or outages of third-party providers.
2. The Company is not liable for disruptions caused by the user.
3. Answers and outputs produced by AI such as Claude may be inaccurate, and users should check important content against the original. The Company is not liable for results used without such checks.
4. The Company has no obligation to intervene in disputes between users or between users and third parties arising through the Services.

Article 17 (Disputes and jurisdiction)

1. The Company and users will make every effort to resolve disputes amicably.
2. These Terms are governed by the laws of the Republic of Korea, and the competent court is determined under the Civil Procedure Act.

Addendum

These Terms take effect on October 17, 2026.